I-PASS for Virtual Care Transitions

The move: transfer responsibility, not just information. I-PASS gives telehealth teams a shared format for transitions that cross locations, shifts, or modalities. It is strongest when a virtual team sends a patient to in-person care, a remote clinician hands off to a coverage clinician, or an operations team needs to preserve a safety-critical action. Illness severity Use plain categories such as stable, watcher, or unstable. This tells the receiver how much attention the case needs. Patient summary Give the brief story that explains the action. Avoid dumping every note. Action list Name what must happen, by whom, and by when.…

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