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TONE-IN-WRITING5 MIN READ

Rewrite a sharp note using evidence plus warmth

Rewrite a sharp written correction by replacing judgment with evidence, impact, and next action.

Rewrite this sharp note: "This section is sloppy and not client-ready." The section has two swapped labels and one missing caveat. Replace judgment with evidence, impact, action, and help path. The novice move is to soften the label without adding evidence: "This section could be a little stronger." That sounds nicer but gives less guidance. Step 1 Find the sticky negative label: "sloppy." A label can dominate the message because negative wording gets extra attention. Step 2 Replace it with evidence: "The enterprise and mid-market labels are swapped, and the usage caveat is missing." Evidence makes the correction about the…

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