Slow the Saturday swirl into four moves
Use the OODA loop to make fast floor decisions without reacting to the loudest signal.
Live floor Four problems appear at once: spill, crowd, price check, and a new associate question. The loudest issue is not always the first issue. OODA loop Observe -> Orient -> Decide -> Act OODA creates a fast loop for messy environments where waiting for perfect information would be too slow. React Serve the loudest signal first. The floor gets a sequence instead of a swirl. OODA works because it separates seeing, sensemaking, choosing, and acting. 01 Observe 02 Orient 03 Act Facts first A parent waves a receipt while a child points at the spill.
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