Commit to an after-action review
Schedule a focused after-action review after a travel operation and define what evidence to capture.
Set up one after-action review for a real travel operation and decide what evidence you will bring. Use this after a tour departure, festival shuttle window, hotel pickup block, supplier handoff, guide briefing, or destination event. After the next festival shuttle window, review planned versus actual dispatch intervals with the transport operator. After tomorrow's guided food tour, compare the intended allergy-check step with what guides actually captured. After the next hotel pickup block, review missed calls, late guests, and driver arrival timestamps. Within [time window], I will run a [minutes]-minute AAR on [travel operation]. We expected [plan]. What happened was…
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