Run the incident room with ICS
Use Incident Command System principles to assign roles during a tourism crowd incident.
Crowd pressure A stalled vendor truck narrows the waterfront exit while 900 guests are leaving. The crowd issue is real, but the larger risk is unclear command. Framework ICS role discipline Assign incident command, operations, planning, logistics, and public information so the team can act without message chaos. One incident lead One person coordinates priorities and decisions. Clear role ownership during pressure. When the situation is moving, role clarity is a safety control. 01 Command 02 Field action 03 Message First minute Multiple supervisors are speaking on the radio.
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