Use MoSCoW to prioritize seasonal guide onboarding content before live service.
Sort each seasonal-guide onboarding topic by what must happen before the first guest shift. Must have before first tour Should have during first week Could have later Won't have this week Emergency escalation and radio protocol Child-safety headcount procedure at every stop Accessibility route alternatives and lift locations Three optional local-history story variants Advanced upsell script for premium add-ons Photo tips for social media moments How to answer the top five guest logistics questions Peer shadowing debrief after two live tours
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