Quick Deck: Usability Task Script Checks

The task-script test Can the participant understand the goal without being told which control to use? If the task names the UI path, it is too leading. Good task vs. bad task The moderator keeps success criteria in the protocol, not in the participant prompt. "But if we do not mention the button, they might fail." A teammate wants to help participants succeed. Your response That failure is the evidence. If the goal is realistic and they cannot find the path, the design needs work or the task is not representative. Optimizing the script to make the product look successful.…

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