Choose the right treatment for an AC failure before check-in
Select a risk treatment path for a pre-arrival amenity failure based on exposure and controls.
103 F arrival risk The AC is down before check-in. The owner suggests fans, but the listing promises air conditioning. The consequence is guest safety, habitability, and listing trust, not only repair cost. Risk treatment Avoid, reduce, share, or accept exposure A treatment is strong only if it changes the risk enough. In guest operations, that means the control must match the consequence. Cheapest workaround Focuses on vendor cost only Cost is considered, but not allowed to hide exposure. The control must be strong enough for the consequence. 01 Consequence 02 Treatment 03 Communicate Evaluate exposure The property is in…
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