VACATION-RENTAL-MANAGEMENT5 MIN READ
Help an owner choose the right upgrade
Use GROW questions to guide an owner from a desired upgrade to an evidence-based action plan.
Martin M Property owner G Goal R Reality W Way forward Upgrade pressure 20 sec Owner request Martin wants a hot tub because a nearby cabin has one. You have evidence of different guest pain points. The conversation needs to move from a preferred object to the outcome the investment should produce. $3.5k proposed spend 5 Wi-Fi mentions
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