Design around the real constraint
Use TOC focusing steps to choose future-state actions that improve whole-stream flow.
Constraint pressure Medical review is the only step with less capacity than demand, but intake has the loudest pain and the easiest automation project. A future state that ignores the constraint becomes local improvement with system disappointment. TOC focusing steps Identify -> exploit -> subordinate -> elevate -> repeat Use the sequence to make sure every future-state action increases whole-stream flow, not just local comfort. Reflex Fund the easiest improvement first. The stream improves where flow is actually limited. The non-constraint can be efficient and still irrelevant to throughput. 01 Identify 02 Exploit 03 Try Read the map Intake: 110/day…
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