The value-stream mapping field kit
Recall the core questions and artifacts needed for a current-state mapping session.
Boundary What is the first question before drawing a value-stream map? Which product, service, request, or customer outcome family are we following? The family keeps routing and metrics comparable. Session spine FLOW Use FLOW to keep a current-state session on track. Do not confuse maps Process map or value-stream map? Use VSM when the question is flow of value, not just task order. Objection Can we just map departments? That is how leaders are organized. A stakeholder wants the map to mirror the org chart. Your line We can show ownership later. First we need to follow one item to…
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