Route diagnostics quick deck
Choose the right operating framework for common vending route problems.
Failure vs. experiment Five Whys vs. PDCA: which one fits? Diagnose repeated failures; test planned improvements. 5S Which framework fits a messy route bag, missing labels, and wasted stop time? 5S: sort, set in order, shine, standardize, sustain. The problem is workspace organization and repeatability. Ownership Everyone knows who handles refunds. Refund texts are being missed because the driver, owner, and admin each assume someone else has it. Your line If everyone knows, it should survive a busy Friday. Let's write RACI: who responds, who owns resolution, who is consulted, and who gets the weekly summary. Relying on shared assumptions…
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