Use TRUST for intake
Use TRUST as a compact intake checklist for the first whistleblowing conversation.
Intake pattern TRUST What does TRUST stand for in whistleblowing intake? Thank, Rights, Understand, Secure, Tell. Thank What should the thank-you avoid? Avoid saying the allegation is true or promising a particular outcome. Thank the act of reporting: Thank you for raising this through the channel. Rights Which rights line is safer? Bounded truth beats comforting certainty. Understand Reporter says: I do not have enough proof. The reporter is worried they should not have called. Your line You do not need to prove the full case. Tell me what you observed, what record might show it, and what you believe…
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