Commit to a Post-Job PDSA Loop
Commit to a small PDSA experiment for one recurring window-cleaning route problem.
Run a two-day PDSA loop on one recurring window-cleaning route problem. Choose a real route friction point: gate code waits, missing screens, direct-sun streaks, customer no-access, or slow truck reset. A gated residential window route where crews often wait for access codes. A storefront route where direct sun causes afternoon streak callbacks. A crew closeout where screens or locks are missed before leaving the client property. I will run a PDSA test on [specific window-cleaning problem]. Plan: [countermeasure] should improve [measure] from [current] to [target]. Do: test it on [route/client/crew] for [two or three days]. Study: review timestamps, callback notes,…
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