Use sketching, selection, and prototyping steps to move from divergent layout ideas to a testable prototype.
Ben needs a mobile claims-form prototype, but he is attached to the first clean layout he drew. Diverge -> decide -> prototype The common trap is first-layout attachment: the first tidy screen gets polished before other structures are explored. Diverge Sketch eight small layout options in ten minutes: wizard, single page, evidence-first, category-first, chat-style, timeline, checklist, and summary-first. Speed keeps sketches from becoming precious. The goal is structural variety, not beauty. Decide Score each option against the user task: can a claimant submit evidence accurately without calling support? A decision criterion prevents the loudest or prettiest sketch from winning by…
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