Prototype test quick reference
Use task-based prompts and neutral probes during prototype usability tests.
What makes a good prototype task prompt? It gives the user a goal and context without naming the UI element or path. Say what they need to accomplish, not where to click. Recall Leading prompt or neutral prompt? Neutral prompts ask for thinking without adding interface information. Compare The participant is stuck. Shouldn't I help? A participant hesitates during a task and asks for guidance. Your line I want to see what you would try naturally. Please keep going and tell me what you are thinking. Do not rescue normal confusion before it becomes evidence. It reassures the participant while…
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