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WORKFORCE-SCHEDULING5 MIN READ

Exception decision cards

Recall the decision checks for common scheduling exceptions.

RACI Ownership What does RACI protect in a schedule exception? Think ownership, not paperwork. Call-out Just find any replacement; the shift starts soon. A person calls out from a constrained role. Your line I will move fast, but first I need the constraint: which skill or step will stop flow if uncovered? Replacement only counts if they can cover that work. Filling the empty box with capacity that cannot do the constrained task. It keeps speed while protecting the operating constraint. Overtime Compare blanket overtime with targeted overtime. Use overtime as an elevation step after identifying the constraint. Swap What…

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