Level peak work with staggered starts
Use load leveling to place staff starts and breaks around demand peaks instead of overstaffing the full day.
Claims demand is 35 items per hour from 8 to 10 a.m., 80 per hour from 10 a.m. to 1 p.m., and 30 per hour after 3 p.m. Heijunka-style load leveling for schedule design The common trap is to solve a narrow peak with a full-day staffing increase. That raises cost in quiet windows and may still leave breaks in the wrong place. Locate the peak Demand more than doubles between 10 a.m. and 1 p.m. The schedule problem is concentrated, not all-day. Compare capacity by hour The current roster has six people at 8 a.m., six at 10 a.m.,…
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