WORKPLACE-ERGONOMICS5 MIN READ
Walk a workstation complaint to the right next step
Use a checklist-based decision path to respond to a workstation discomfort report.
The report A teammate reports neck and shoulder discomfort after reporting days. The response must be helpful, observable, and within role. Checklist path Acknowledge, observe, adjust, escalate Use the workstation checklist to inspect the setup before prescribing a solution. Jump to buying gear Can miss the real driver. A specific next step without diagnosis. The checklist keeps the discussion on observable work factors. 01 First response 02 Observation 03 Next step Do not diagnose The teammate reports discomfort after reporting days.
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