Match support to skill stage
Choose training support that fits a learner stage from novice through expert.
The move: scaffold for stage. The Dreyfus model is not a personality test. It is a reminder that skill develops through experience. A novice cannot reliably “use judgment” because they do not yet know what cues matter. An expert can be slowed down by rigid scripts because their judgment already integrates patterns the script cannot name. Design support accordingly. Novices need rules, examples, checklists, and immediate feedback. Advanced beginners need multiple cases that reveal context. Competent performers need planning practice and consequences. Proficient performers need ambiguous scenarios and debrief. Experts need peer challenge, edge cases, and permission to improve the…
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