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PODIATRY-PRACTICE-MANAGEMENT5 MIN READ

Walk the Orthotics Ownership Decision

Assign clear ownership for a multi-step orthotics workflow using responsible, accountable, consulted, and informed roles.

The stall A custom orthotic order has scan complete, unsigned note, unclear benefits, and no patient update. The workflow is not medically complex; it is ownership-complex. RACI-style clarity Separate doing from owning Responsible does the task. Accountable owns completion. Consulted advises before action. Informed stays updated. Shortcut Ask everyone to be more careful. No orphaned order. One accountable owner per workflow prevents invisible stalls. 01 Stall 02 Owner 03 Update Find the missing owner The order has multiple incomplete pieces.

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