Map RACI for Diabetic Foot Recalls
Create a RACI-style ownership map for diabetic foot recall follow-up in a podiatry practice.
A monthly overdue report shows three diabetic patients with prior ulcer history and no scheduled follow-up within the expected window. RACI-style ownership: Responsible, Accountable, Consulted, Informed The common trap is assuming the EHR reminder is the owner. A reminder can signal work, but it cannot own completion or escalation. List owner Accountable: recall coordinator reviews the overdue report every Monday by 10 a.m. and owns closure status. One accountable owner prevents the report from becoming shared background noise. Outreach task Responsible: front desk calls and texts using the approved diabetic foot recall script, documenting contact attempts in the recall tracker.…
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