PROBLEM-SOLVING4 MIN READ
Matrix: Impact vs Evidence Confidence
Prioritize causal leads by business impact and confidence in the evidence.
Evidence confidence Decision impact Low confidence High confidence Low impact High impact Test now High impact · Low confidence Use the smallest useful test. This lead could change the decision, but the evidence is not strong enough yet. tl Act or verify High impact · High confidence This is the strongest candidate for action. Verify the root cause and move to corrective work. tr Park Low impact · Low confidence Do not spend scarce attention here unless new evidence or stakes appear. bl
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