Match process problems to DMAIC-style response levels.
Sort the cards using DMAIC (ASQ). DMAIC project Root-cause analysis New process design Simple standard update Late invoices exceed the 2% error standard for three months A recurring defect appears but the cause is unknown The company is launching partner onboarding from scratch The approved refund template has an outdated field label Customer escalations miss SLA and baseline data exists One unusual enterprise contract needs a nonstandard approval path A new compliance workflow must be created for a regulation The checklist owner changed roles and needs updating
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in