Respond to mapping resistance by proposing a time-boxed current-state scan.
A senior stakeholder says mapping will slow down an urgent improvement. We do not have time to map. Just fix the escalation process. I agree we should not turn this into a documentation project. Give me 45 minutes with three recent escalations and the people who touched them. We will map only the steps, waits, rework, and trigger signals. If the map does not change our first fix, we move immediately. If it does, we avoid spending weeks on the wrong queue. The response validates urgency, narrows value-stream mapping to a time-boxed current-state scan, and ties the activity to a…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in