Choose between a process map, value-stream map, SIPOC-style scope view, and control plan based on the question.
compare When do you use a process map versus a value-stream map? Use a process map for sequence and decisions; use a value-stream map for end-to-end flow, waits, quality, and information signals. If the customer feels delay, start with the value stream. What question does a DMAIC scope view answer? It answers what is in scope, who supplies inputs, what output matters, and who the customer is. Use it early in Define before the team dives into process detail. What question does a control plan answer? It answers how the improved process will be monitored, who reacts to drift, and…
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