Handle Must-Be, Performance, and Delighter in One Sprint
Sequence sprint work when must-be, performance, and delighter candidates compete.
Capacity crunch One sprint must balance a must-be fix, a performance improvement, and a loved delighter. The work types create satisfaction differently. Kano sequencing Trust -> Performance -> Delight Classify the need before comparing effort. Then use RICE to decide how much capacity each type deserves. A sprint plan that protects trust and still invests in value. Delight is leverage only after the basics are stable enough to support it. Classify M Name the must-be SAML login fails for 7 enterprise customers, blocking access for admins. How should Tara classify the SAML work for enterprise admins? Allocate P Use the…
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