Decision Walk: Is the AI Assistant the Strategy or the Surface?
Evaluate an AI assistant proposal by testing vision fit, outcome ownership, and differentiating component choices.
Trend pressure Executives want an AI copilot, but the core user need is fewer missed operational escalations. The team must decide whether AI is the strategy, the enabler, or merely a surface. Separate trend from strategy Put AI in the right layer of the system A useful AI bet starts with the user problem, not the fashionable interface. Then it asks where the defensible component really sits. Add a copilot surface May impress, may not solve the problem. The team chooses an AI move that belongs to the strategy instead of decorating it. If the user problem is vague, the…
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