Build a RACI for Turnover Week
Use RACI to clarify roles in a multi-party turnover.
A Friday move-out must become a Monday move-in, but leasing, maintenance, vendors, and the owner are all making assumptions about who owns readiness. RACI: Responsible, Accountable, Consulted, Informed The common trap is assigning tasks in chat without naming one accountable person for final unit readiness. List deliverables Move-out photos, scope approval, repairs, cleaning, QA walk, key packet, resident update. RACI works on deliverables, not vague areas like turnover stuff. Pick one A Assistant manager is Accountable for Monday-ready status. One accountable owner prevents everyone from assuming someone else checked readiness. Assign R roles Maintenance owns repairs; cleaner owns clean; painter…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in