PROPERTY-MANAGEMENT5 MIN READ
Sort Maintenance Requests by Response Lane
Sort common maintenance requests into response lanes based on urgency and importance.
Sort each request into the response lane that fits the facts given. Emergency now Urgent soon Scheduled important Improvement or batch Resident reports gas smell in kitchen Water dripping through ceiling light Garage vehicle gate stuck but pedestrian exit works Heat out in occupied unit during cold weather Bathroom faucet dripping into sink with no overflow Small roof stain before next storm forecast Bedroom blind slat cracked after move-in Lobby paint scuffed near mailboxes
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