Recall the core turnover controls that prevent dropped handoffs.
RACI What does RACI force you to clarify? Board columns Which turnover board is stronger? Blocked and QA columns prevent fake done. Ready evidence What evidence should a unit-ready card carry? Final QA initials, timestamp, required photos, key packet status, and open exceptions. Ready is not a feeling. It is evidence that the accountable owner can verify. Owner asks for late change Can we swap the appliance before tomorrow morning? Move-in is tomorrow; current appliance works but is older. Your line We can evaluate it, but any change now must show owner approval, vendor availability, and no risk to key…
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