QUALITY-MANAGEMENT5 MIN READ
Coach CAPA Follow-Through
Coach an owner to verify corrective action effectiveness instead of merely closing the task.
Alex A CAPA owner 1 Respect 2 Verify 3 Reopen CAPA follow-through 20 sec The moment Alex closed a corrective action after updating the SOP and sending training. The same missing-field defect just appeared again. A closed task can still leave an open quality risk. The formula 1 min Effort evidence vs. effectiveness evidence Action -> measure -> review -> reopen trigger
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