Quick Ref: Trust Repair Cards
Recall practical advisory moves in the moment.
What are the four Trust Equation levers? Credibility, reliability, intimacy, and self-orientation. Use the lowest lever to choose the repair behavior. I am not sure this recommendation reflects our reality. Advisor line That may mean I am missing an operating constraint. Which part feels least true on the ground? Defending the analysis before locating the trust gap. It lowers self-orientation and invites the client to reveal the missing context. Credibility gap or intimacy gap? Repair the gap they are showing, not the one you prefer to solve. Fastest reliability repair? Make a small promise, deliver it exactly, and name that…
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