RACI Cards for Terminal Exceptions
Recall and apply RACI roles during terminal exception handling.
RACI What does RACI stand for in a terminal exception? Four role types, not four departments. When commercial pressure rises Commercial already promised the line we would try to accept it. Late export exception with berth and yard consequences. Your line Commercial input is consulted; operations is accountable for the terminal accept-or-decline decision after yard and planning confirm the impact. Letting a consulted stakeholder become the hidden accountable owner. It respects the stakeholder while protecting the decision right. Responsible vs accountable in a late gate move If nobody is accountable, everyone will negotiate after the fact. What is the warning…
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