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PLUMBING-BUSINESS-MANAGEMENT5 MIN READ

RACI the Supplier Delay Call

Use RACI to clarify ownership during a supplier delay.

Nia N Warehouse coordinator A Accountable R Responsible I Informed The delay 20 sec Backflow assembly late A hospital job starts tomorrow, and a critical assembly is delayed. The team is busy but role ownership is unclear. Without role clarity, the customer update slips and the crew arrives without a viable plan. 24h before scheduled start 4 functions involved

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