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RAPPORT-BUILDING5 MIN READ

Map a Stakeholder Rapport Gap in 8 Minutes

Diagnose interests, pressures, and the next trust-building move.

A stakeholder has gone quiet after two rushed handoffs. You need to map the rapport gap before sending another vague check-in. Interest-Based Negotiation and BATNA The common shortcut is to interpret silence as personality: disengaged, difficult, political. That skips the useful question: what pressure or interest is making the current interaction costly for them? Before "Would love to reconnect and get aligned." Warm, but it gives no reason to re-engage. After "Before Wednesday decisions, can we use a 10-minute Tuesday checkpoint to flag board-sensitive changes?" Specific, interest-based, and easy to accept. 1. Name both outcomes Write the work outcome and…

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