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RAPPORT-BUILDING5 MIN READ

SCARF Triggers at a Glance

Recall the five social threat domains and safer replacements.

Use when tension spikes "This feels like you are blaming my team." A repair conversation starts to sound personal. Your line I am not trying to assign blame. I want to name the impact and agree on the next signal so this is easier for both teams. Do not answer blame with counter-blame. It separates accountability from accusation and returns to shared work. Choose the relational move Defend intent or explore impact? Explore impact first when the relationship is strained. What is the smallest trust-building unit? A kept, visible commitment. Small reliable evidence beats broad reassurance. CARE What does CARE…

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