Read the Room Before the Performance Line
Choose a psychologically safer opening line before giving specific corrective feedback.
Priya needs to address Mateo's missed handoff without turning the 1:1 into a blame contest. What should Priya say first so the conversation can hold both accountability and safety? I want us to protect the client handoff and make the next deadline workable. Can we look at what happened yesterday? Right. This creates mutual purpose before the facts. It sets up DESC without triggering a status fight. You missed the handoff again, and I need you to explain why before we talk about anything else. Weaker. It contains a fact, but the opening frames Mateo as the problem, which violates…
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