Recital Operations Battlecards
Use quick battlecards to respond to recital objections and route operational issues to the right owner.
Dismissal Parent says, "Can I pick my dancer up from the dressing room myself?" Venue policy requires controlled dismissal. Your line For safety, dancers are released by class from the side hallway after the backstage lead clears the group. I can show you exactly where that pickup point is. Do not make private dressing-room exceptions at the front desk. It keeps the visible answer tied to the backstage safety process. Answer or route When do you answer, and when do you route to the accountable owner? Use RACI: front desk can inform, but the accountable owner decides exceptions. Late arrival…
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