Redact, Then Ask
Transform a raw prompt into a minimized prompt that preserves task value while reducing confidentiality risk.
Noor is turning raw incident notes into a customer apology prompt. Before: raw notes with identifiers, exact facts, legal strategy, and root-cause detail. After: task context remains; sensitive facts stay out of the prompt. Customer identity became a role label. The model needs audience type, not the actual customer name. Exact contract value and timestamp became general context. Rare details can identify a customer even after names are removed. Legal strategy moved out of the prompt. Ask for tone and structure; insert approved legal wording later in the governed system. Root-cause detail was abstracted. Internal control failures can create security…
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