REFLECTIVE-LISTENING-DRILLS6 MIN READ
Dialogue With the Resistant Peer
Use LARA to respond to a peer's resistance without turning the conversation into a debate.
Eli E Peer lead L Listen A Affirm Add Peer resistance 45 sec The moment Eli calls your new intake process bureaucracy with a prettier name. You want to defend the process because it took weeks to design. If you defend first, Eli will argue for speed. If you reflect speed first, you can design the exception rule together. 4 teams affected 1 fast lane needed The formula
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