REFLECTIVE-LISTENING-DRILLS5 MIN READ
Sort Reflections by Depth
Distinguish simple reflections, complex reflections, and premature add moves in workplace conversations.
Sort each response scene by the listening move being used. Simple reflection Complex reflection Premature add You are frustrated the queue reopened. simple You are worried the warning was ignored until it became urgent. complex The policy says we need the escalation form first. The missed handoff left you exposed in front of the client. The status update came in late. Reflection depth You separated echo, inference, and premature explanation. Add later. First prove you understand.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in