Test the Assumption Under the Reaction
Identify the assumption beneath a defensive reaction and design a test for it.
Cam hears the VP ask for more evidence and instantly thinks, She does not trust me. He begins over-explaining instead of learning what decision the VP is trying to make. Double-loop reflection tests the belief underneath the behavior, not only the behavior itself. The common trap is polishing the defensive behavior. Cam could prepare more evidence and still keep the same assumption that every evidence request is a trust threat. Name the reaction Reaction: I felt challenged and started proving competence. Behavior: I gave a five-minute defense of the model before asking what evidence would help. Start with the visible…
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