Triage a Latency Page

Latency page p95 API latency is 1.9 seconds, but errors are still low. Your job is to reduce impact before chasing every theory. A symptom-first sequence keeps the team from spending the first 15 minutes on guesses. Signals before theories Four Golden Signals + USE Start with latency, traffic, errors, and saturation. Then inspect resource utilization, saturation, and errors only where the symptom points. Guess Jump to database, deploy, or network because it feels familiar. The team gets to a mitigation path before debating root cause. Incidents reward disciplined narrowing: scope, shape, mitigate, then explain. 01 Scope 02 Shape 03…

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