Reporting Message Battlecards

“I do not want to sound too direct in the report.” A finding has crossed an agreed threshold. Use this line “Metric X is above the escalation threshold; decision needed on Y by Friday.” “This may need attention.” Direct does not mean dramatic. The threshold carries the tone. Vague note vs useful note A useful caveat says how the reader should interpret the number. What are the four parts of a variance note? Baseline, driver, implication, action. If action is not needed, state that too. SAY What does SAY remind you to do in IBCS-style reporting?

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