Practice a manager’s ally response when an employee names fear before naming the issue.
Leah L Direct report 01 Receive 02 Explore 03 Commit Leah is signaling two things at once: there is a substantive issue, and the team climate around raising it already feels risky. If you mishandle the first minute, you may lose both the information and Leah’s trust. 1 sentence that reveals team climate first minute sets the trust level future silence if the response is clumsy Thank the risk, then get specific
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