Use 5 Whys reasoning to select a countermeasure for a repeat retail stockout.
Repeat miss Size-medium black joggers are empty again. The system shows 14 on hand, but none are on the selling fixture. The team needs a cause that explains recurrence, not a reminder that sounds responsible. 5 Whys Symptom -> Cause chain -> Countermeasure Each why should explain the prior fact and move closer to a process condition the team can change. Reminder Tell apparel to check harder. The fix addresses the condition that made recurrence likely. Stop when the next countermeasure would change the process, not merely motivate the person. 01 Verify 02 Trace 03 Fix First move The shelf…
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