RTO Manager Quick Cards
Recall the quick distinctions managers need during RTO implementation.
What is the first ADKAR question for RTO? Do people understand the specific need for change? Awareness comes before persuasion. Fair versus identical Fairness needs criteria; identical treatment can still be inequitable. This is just control. I understand why it can feel that way. The test is whether this day improves the named work problem; here is what we will review. It validates the concern and moves to evidence. What makes work office-worthy? Ambiguity, trust-building, rapid feedback, conflict repair, or live decision-making. Routine status rarely earns the commute.
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