Rewrite Coded Feedback
Rewrite coded performance feedback into behavior-based, evidence-backed feedback.
A performance review uses coded language: 'Keisha can be abrasive and needs more polish.' There is no situation, behavior, impact, or role-linked next step. SBI + evidence check: replace labels with situation, observable behavior, impact, and a specific growth action. The common shortcut is to keep the label and add softer language: 'Keisha can sometimes come across as abrasive.' That still leaves the career consequence tied to perception instead of evidence. Before Keisha can be abrasive and needs more polish before she is ready for larger clients. After In the March 14 client escalation, Keisha interrupted the support lead twice…
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