Diagnose which kind of load is making a manager's span unmanageable.
The load audit A manager's span looks too wide, but the calendar reveals the dominant load is decision routing. Different load types need different fixes. Coaching, decision, escalation Healthy span design starts by naming what kind of attention is overloaded. Treat the cause, not the headcount symptom. Coaching load Signal 1 Four reports are new managers and need weekly feedback. What intervention fits? Decision load Signal 2 Pod-local tradeoffs wait for manager approval. Now you try Signal 3 Two pods escalate every shared data question to the same manager. The same span count can hide three different problems. A precise…
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